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Lewis Brisbois Bisgaard & Smith LLP attorneys and non-attorney professionals reflect the broad diversity of our country. We offer you a stable organization as well as a comfortable and friendly work atmosphere.

IT Coordinator - New York, New York

April 11, 2018

Lewis Brisbois, renowned national law firm with over 40 branch offices in cities throughout the nation, seeks an IT Site Coordinator for their New York office.

Essential Duties

  • Configure and install new or replacement PC’s, smart phones, printers, videoconference units, telephones, and other technology tools. must demonstrate advanced knowledge and support of software and hardware environments, operating system environment(s), equipment platforms, legal software, i.e. Relativity, Forms Workflow, eDockets, and other legal support software
  • Provide assistance with the Netdocs Document Management System 
  • Administer new hire training and ability to conduct one on one training
  • Perform troublehsooting steps to help resolve any problem with the capability to work successfully with limited supervision in an environment of multiple projects, shifting priorities, and deadline pressure
  • Collaborate with other professionals to maintain standards and functionality
  • Follow firm's guidelines for the use of IT across departments and projects
  • May be asked to work from our Newark office once a week

Qualifications

  • Candidates must have at least 5 years experience functioning in the role of technical support to resolve software, hardware, telephone, multimedia, printing, and connectivity problems  
  • Ability to manage tickets, phone and email requests with minimal supervision
  • Strong working knowledge of Windows Operating Systems and virtual applications
  • Solid problem solving abilities
  • Proven organizational, customer service, and communication skills, both written and verbal

Education

  • College degree is preferred with substantial coursework in information systems or equivalent experience
  • Certification (CompTIA Network+, CompTIA Security+ etc.) is a plus

Contact

Learn more and apply: https://www.linkedin.com/jobs/view/616671276/

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